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FAQ

Skin clinic questions, answered clearly

Quick guidance on consultations, laser appointments, preparation, downtime and online bookings before you visit DermaMedica.

01 Personalised plans

Your skin, goals and tolerance guide treatment choices.

02 Clear preparation

Know what to pause, disclose and expect before treatment.

03 Realistic recovery

Downtime and event timing are discussed before you commit.

Consultations

Consultations

How do I choose the right skin treatment?

Start with a consultation so we can assess your skin, treatment history, goals and downtime tolerance. Your plan may include skin preparation, staged in-clinic treatments, and home care rather than a single appointment.

Do I need a consultation before laser or injectables?

Yes for many advanced treatments. A consultation helps confirm suitability, explain expected outcomes, check contraindications, and choose settings or treatment timing that suit your skin.

Laser treatments

Laser treatments

Is laser hair removal safe for my skin?

Laser suitability depends on your skin tone, hair colour, recent sun exposure, medication history and the area being treated. We review these before treatment and may recommend preparation or an alternative option when needed.

Recovery

Recovery

How much downtime should I expect?

Downtime varies by treatment. Some appointments leave only short-lived redness, while stronger laser or peel treatments can involve several days of visible recovery. Your practitioner will explain this before you book.

Can I have a treatment right before an event?

Plan ahead. For weddings, photos, holidays or important events, allow enough time for redness, peeling or bruising to settle. If the event is close, we can suggest lower-downtime options.

Preparation

Preparation

What should I do before my appointment?

Arrive with clean skin where possible and tell us about medications, pregnancy, recent sun exposure, active irritation, cosmetic injectables, or recent skin treatments. Specific preparation instructions are provided for treatments that need them.

Skin concerns

Skin concerns

Do you treat acne, pigmentation and redness?

Yes. These concerns often need a layered plan that may include clinical treatments, barrier support, pigment control, vascular laser, peels, LED, or home care. We tailor the sequence to your skin and goals.

Bookings

Bookings

How do booking deposits work?

Some online bookings require a deposit or saved card to hold the appointment. The booking screen will show what applies before you confirm, including cancellation timing and any amount due.